When water damage terrorizes your home or business, response time and immediate action is everything. Failure to provide quick and effective service can cause additional damage to your home, lead to mold and other health hazards, and cost you more money. Our service professionals at Garvey Environmental are dedicated to providing quick and immediate disaster relief, we know that your home is your safe haven and we strive to return that peace of mind to you. 

Water Damage comes from many sources including flooding and storm damage, leaks or breaks in appliances, water heaters and plumbing lines, hvac condensation issues, firefighting hoses and all of these are a nuisance to you and the contents, surfaces and materials in your home or business. Mitigating water damage requires trained professionals who know how to address all potential consequences that water damage can cause. Not only does a professional need to know how to fix the damage, but they also need to know where to start. All of our specialists are thoroughly trained in water removal and damage restoration services and are certified to handle your property's needs. Our process is quick and efficient, you deal with one on site project manager and one office contact to coordinate all of the work necessary to restore your property. 

Understanding the Process

The projects always vary, but our process is always the same so you can rest assured your home or business is in the hands of organized and responsible professionals. Throughout every step of the process, we handle your furniture and belongings with the utmost care. We go to great lengths to ensure that your property is a safe haven for you and your family or business to thrive. 

1. Immediate Response, Thorough Inspection and Identification

2. Water Extraction and Elimination

3. Clean, Dry and Dehumidify

4. Restore and Rebuild

Once the categories and classification of the water damage have been inspected and identified, proper steps can then be taken to extraction and elimination. Each range of category, compounded by the class of water intrusion, will require different skills for assessing the damage and selecting the right remediation process and equipment. The three water damage classifications are:

  • CAT 1: This is where the water originates from a potable or sanitary source and is fit for human consumption. This water does not pose a threat to ingestion, dermal or inhalation exposure. Sources typically include broken supply lines, sprinkler systems, overflowing containers with no contaminants or natural sources like rain or melt water. This is known as “fresh” water.
  • CAT 2: This is where the water contains significant contamination and potentially can cause sickness or discomfort if humans consume or come in contact with it. This type of water contains unsafe levels of microorganisms and/or chemical or biological matter such as diluted urine, detergents, seepage from hydrostatic pressure or ruptured storage tanks. This is known as “gray” water.
  • CAT 3: Water is “grossly contaminated” and contains harmful pathogenic and toxigenic agents. Raw sewage is by far the most common offender of “black” water, and can be deadly to people and destructive to property if sewage damage restoration is not completely remediated. Sources of black water include sanitary sewer backups, brackish water from rivers and streams, flooding seawater and all forms of ingress from natural events where contaminants like pesticides and heavy metals are carried into a building.

It is important to note that one category of water damage can amplify into a more serious category if not remediated quickly. Wet, warm and enclosed areas are perfect breeding grounds for mold, mildew, bacteria and other pathogens. These spores can form in 48 hours and quickly multiply and become mold that can move an easy cleanable Category 1 spill into a hazardous and expensive Category 3 situation.

The IICRC further delineates water damages into four classifications:

  • Class 1: Where a minimal amount of water has flowed onto materials that are predominately low porosity. This class of water damage requires limited mitigation and little moisture is left after the bulk of the water is removed, leaving a minimal amount of evaporation needed to finish drying. Examples would be a burst hot water tank on a sealed concrete floor or an overflowed toilet on a tile floor.
  • Class 2: Where there is a significant amount of water discharged and the exposed materials are medium to high porosity. There is a greater absorption of water into the materials and the water damage process is lengthened by the volume of water that needs to be removed and a lengthened drying time. Examples would be a ruptured pressurized water line inside a gypsum board wall, or a wooden floor joist system.
  • Class 3: Where a large amount of water, regardless of its category, is absorbed by highly porous materials, resulting in the highest rate of evaporation necessary to affect the water damage restoration process. Examples are a storm-forced leak, which floods a building’s interior and soaks carpeted areas, or broken water mains filling an underground parking area.
  • Class 4: Where water intrudes and is trapped by building materials and assemblies, which makes the restoration process difficult, time-consuming and expensive. Affected areas are highly porous or tightly confined and require special methods and equipment, longer drying time or substantial vapor pressure differentials. Examples would be storm water flooding of wooden, plaster, masonry or concrete enclosures or a severe sewage backup that permeates floor and wall systems.